WMATA, DC’s regional transit agency, uses a rather impressive array of community outreach tools that increase transparency about the system’s workings and governance. Among them:
– LunchTalk live online chats with system officials
– a Riders Advisory Council that meets monthly
– webcast meetings, not only of the board but also of upper level staff
– a separate Elderly & Disabled advisory committee that meets monthly about paratransit and accessibility
Out in LA, Global Inheritance — which has carved a niche for itself by supporting environmental initiatives like recycling and ridesharing at youth-oriented music and sports events, recently held a Public Display Of Affection concert and exhibit at Union Station, “to show public transportation in Los Angeles a little love.” Admission? One inbound MTA ticket.